Effective Date: 25th April 2026

Inner Clarity Living (“we”, “our”, or “us”) is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services.

1. Data Controller

Inner Clarity Living is the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect and process the following personal data:

• Name

• Email address

• Phone number (including WhatsApp, if provided)

• Information submitted through contact forms, questionnaires, or bookings

• Technical data (IP address, browser type, device information, website usage)

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent – when you opt in to receive communications or submit a form

• Contract – when processing is necessary to provide coaching services

• Legitimate interests – to improve our services, website, and client experience, provided your rights do not override these interests

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries and communicate with you

• Deliver coaching services and manage bookings

• Send updates, newsletters, or program information (only with your consent)

• Improve our website and services

5. Data Sharing

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

• Payment processors (e.g. Stripe)

• Invoicing systems (e.g. Xero)

• Scheduling and communication platforms

All third parties are required to process your data securely and in compliance with GDPR.

6. International Data Transfers

Your information may be transferred to and stored outside the European Economic Area (EEA), including in Australia. Where this occurs, we take appropriate safeguards to ensure your data is protected in accordance with GDPR.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

8. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time (for consent-based processing)

• Lodge a complaint with a supervisory authority

9. Cookies and Analytics

We may use cookies and similar technologies to enhance your experience and analyse website usage. You can manage or disable cookies through your browser settings.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.

13. Contact

If you have any questions about this Privacy Policy or your personal data, please contact us via the website contact form.